Shipping is not a guarantee of delivery. All we can do is fill your order in a timely fashion and let USPS do their part.
HOLIDAY 2022 USPS SHIPPING DEADLINES
- December 9: Priority Mail and First-Class Mail to APO/FPO/DPO (all ZIP Codes):
- December 15: USPS Retail Ground/Parcel Select Ground:
- December 16: Priority Mail Express Military service to all APO/FPO/DPO destinations (except ZIP Code 093)
- December 17: First-Class Mail (including greeting cards and postcards)
- December 17: First Class Package
December 19: Priority Mail
- December 23: Priority Mail Express*
Your products will be shipped on the next business day unless we have a question about your order. In that case, we will email you and wait for an answer.
Change in shipping policies:
All orders between $50-$100 will qualify for free economy shipping via USPS
All wholesale orders over $250 ship for free via USPS Priority.
STANDARD SHIPPING RATES:
Rates calculated based on weight and dimensions, you can choose between USPS Priority Mail or First Class (if the package meets weight restriction)
USPS Economy Shipping, FREE :
We are pleased to offer FREE shipping on all website orders between $50 and $100 (calculated by merchandise total, excludes shipping and sales tax) applied automatically, no coupon codes needed.
LOCAL PICK UP in New Paltz:
This service is now available. You will be given directions when your order is ready for pick up.
LOCAL DELIVERY SERVICE, FREE:
This service is temporarily suspended until Further notice, we apologize for any inconvenience.
SHIPPING RULES AND GENERAL POLICIES:
If we experience higher order volume, there may be delays in shipment.
Orders are shipped on business days only. Business days are Monday-Friday, excluding federal holidays within the United States.
We are not responsible for incorrect addresses.
Once your order has shipped, it can not be cancelled.
Threesistersherbals.com is only able to ship to one shipping address per order. If you'd like to ship to multiple addresses, please place separate orders for each unique address. Or contact us directly to make arrangements via phone: 845-475-5631
ALASKA, HAWAII, U.S. TERRITORIES:
USPS Priority Mail must be selected and a physical address must be provided. P.O. Boxes not accepted
P.O. BOXES AND APO/FPO ADDRESSES:
Most items may be shipped to a P.O. Box or Military APO/FPO addresses, but some restrictions apply. Orders being sent to P.O. Boxes or Military APO/FPO addresses must be shipped via the United States Postal Service Priority (USPS) shipping method.
Three Sisters Herbals LLC products are intended for end use in the United States. Products sold for end use in the U.S. are not labeled for international distribution.
Three Sisters Herbals strictly prohibits the shipping of our product to any location outside the United States.
Three Sisters Herbals LLC reserves the right to cancel or modify any order.
ORDER CONFIRMATION EMAIL:
When your order is received, we will send you an email confirming your order and an additional email when your orders ship.
TRACKING YOUR SHIPMENT:
Three Sisters Herbals LLC purchases delivery confirmation on all Priority Mail shipments and is not liable for any lost shipments when USPS is selected as the shipping method. The consumer is responsible for claiming all misplaced, lost or undelivered shipments directly with USPS.
We are not responsible for any lost or stolen packages when the tracking states it was delivered.
If your shipment arrives damaged: Take photographs, and write "refused due to damage package" and return the damaged package to the original shipper (USPS), and notify us immediately so we can take proper action on your behalf.
Three Sisters Herbals LLC
53 Forest Drive
Hyde Park, NY 12538